Providing Local and Long Distance Medical Transportation

Care Carriers is a rapidly growing for-profit company proudly serving the local and long-distance transportation needs throughout Knox County and beyond.

Based in Knoxville, Care Carriers was founded by Sunil Rambally, an experienced Certified Occupational Therapy Assistant. In working in many nursing homes, senior daycare centers, and with many healthcare companies, Sunil witnessed firsthand the lengthy wait times and lack of adequate non-emergency medical transportation and cost-effective support services for area seniors. Inspired to offer a better solution, Sunil launched Care Carriers.

Unlike other services operating as a curb-to-curb service, Care Carriers is committed to safely escorting you or your loved one from residence or facility to a clean, comfortable, and modern wheelchair accessible vehicle. On arrival at your destination, our trained staff will escort your check-in.

In leveraging years of professional experience both in the Navy and in serving as a Certified Occupational Therapy Assistant, Sunil and all of Care Carriers continue to build a strong management team and cultivate relationships with area staff, patients, and families. Rather than focusing exclusively on volume and profits, Care Carriers is keenly focused on providing exceptional and timely customer service with the compassion you and your loved ones deserve.

Our Non-Emergency Medical Transportation Mission

To provide you with a unique, cost effective, and reliable transportation solution that meets individual needs while accommodating facility policies and concerns.

We accomplish our Mission through:

Effective strategic planning with an emphasis on controlled growth
Recruiting, training, and retaining competent and capable staff and employees
Utilizing state of the art ADA-compliant vehicles and equipment
Developing effective and mutually beneficial strategic partnerships throughout our community
Maintaining a flexible posture poised to adjust to various client, facility, and market needs

We are continuously striving to implement effective strategies for enhanced training, integrated technologies, and managerial support and communication. Because we provide local and long distance transportation, effective planning and communication between dispatch and key facilities is paramount.

We continuously work on enhancing our scheduling and traffic management in an effort to reduce travel and wait times while increasing efficiency. We work to adapt and implement policies and procedures to support our mission, to analyze and advise on transportation issues, evaluate scheduling conflicts, negotiate and correspond with carriers, vendors, and strategic partners.

Dispatchers receive extensive instruction on using our technological integration systems designed to support our growing scheduling and logistical demands. Dispatchers are responsible for the following:

Customer intake
Preparation of daily schedules and trip manifests
Effective driver management and scheduling
Trip management and oversight
Coordination with facility personnel

As Care Carriers continues to expand to new facilities and communities, we are committed to bringing high standards in quality and customer service. We are dedicated to assisting all of our customers and families by providing cost effective solutions that allow you to pursue daily activities without limitation.

Our continued goal is to become a fixture within the communities we serve - to become a leading community-based organization that listens to and understands your unique needs. In reaching our expectations of success, we are committed to investing in people – you, our customers, our employees, and facility with whom we serve.

Care Carriers will continue to leverage and integrate the latest technologies into our daily operation in addition to investing in the safest, most reliable vehicles and equipment.

Care Carriers is an Equal Opportunity Employer headquartered in Knoxville, TN. We are a proud member of the United Medial Transportation Providers Group (UMTPG), certified-pending Minority Owned Business Enterprise and Service Disabled Veteran Owned Small Business. We are committed to hiring and developing employees of character and professionalism to support our corporate culture of integrity, continuity, and sustainability.

On behalf of our leadership team and all of Care Carriers, we welcome the opportunity to meet, greet, and learn how we can serve your transportation needs. Please feel free to contact us with questions or reservations at (865) 399-4735.

Care Carriers, LLC.

Care Carriers, LLC.

Providing Local and Long Distance Medical Transportation

Our Non-Emergency Medical Transportation Mission